According to Language Line Services‘ “2012 Outlook on Language Access,” the heretofore over-the-phone live interpretation industry will soon offer “quick-connect,” live interpretations on cell phones in 170-plus languages. State and federal agencies that serve LEP/NEP persons in exigent circumstances – such as fire departments, paramedics, police, FEMA and many more – will soon be able to fulfill their Title VI language-access obligations on the go. Language Line Services President and CEO, Louis F. Provenzano, Jr., told PR Newswire:
Until now, the industry has been tethered to landlines. This new quick-connect mobile service will cut that cord for live interpretation support in first-responder emergencies, law enforcement officers within ethnic communities, healthcare providers in hospitals and homes, businesses of all sizes, and virtually any organization with field personnel.
LEARN MORE: Language Line Services Issues 2012 Outlook, Predicts Shift to Mobile Language Access in New Year, PR Newswire(December 8, 2011).